FAQ
About & Products
What is Proof of Wear?
Proof of Wear is Bitcoin-only apparel built around responsibility, sovereignty, scarcity, verification, long-term conviction, and legacy. Our designs are intentionally understated—made for people who value Bitcoin without needing to turn it into noise.
Are your products made to order?
Yes. Proof of Wear products are produced specifically for each order. This reduces unnecessary inventory and means your item enters production after your order is placed.
How do I choose the correct size?
Please review the size information on the applicable product page and our Size Guide before ordering. Fit and measurements vary across adult, youth, toddler, infant, and headwear products.
For the most reliable comparison, measure a similar garment you already own while it is laid flat and compare those measurements with the applicable size chart.
How should I care for my Proof of Wear item?
Follow the care instructions on the care label and any product-specific guidance included on the product page. Washing inside out with similar colors and avoiding unnecessary high heat can help protect both the garment and design.
Are the product colors exactly as shown on screen?
We make every reasonable effort to present colors accurately. However, screen settings, lighting, fabric variation, and production processes can cause minor differences between an online image and the physical product.
Orders & Shipping
When will my order ship?
Most orders are prepared for shipment within 2–5 business days. Shipping time begins after fulfillment and depends on the destination and delivery method selected at checkout. Fulfillment and delivery estimates are not guaranteed and may be affected by holidays, demand, carrier delays, weather, or other circumstances outside our control.
See our Shipping Policy for additional details.
Will everything in my order arrive together?
Not always. Products may be fulfilled at different facilities depending on product availability and the delivery destination. You may receive multiple packages and separate tracking numbers for the same order.
How can I track my order?
Tracking information will be emailed to the address provided at checkout when your order ships. If an order is divided into multiple shipments, you may receive more than one tracking number.
Can I change or cancel my order?
Contact us as soon as possible. Because orders can enter production shortly after being placed, changes and cancellations are not guaranteed once fulfillment has begun.
What if my package appears to be lost?
Contact us with your order number if the package has not arrived within the estimated delivery window.
Claims for packages believed to be lost in transit must be submitted within 30 days of the estimated delivery date.
Do you ship internationally?
International shipping is not currently available through our online store.
We may offer international shipping in the future. When available, eligible destinations and shipping options will be shown at checkout.
Returns & Support
Do you accept returns or exchanges?
Because our products are made to order, we generally do not accept returns or exchanges for reasons unrelated to a product defect or fulfillment error, including an incorrect size or color, personal preference, change of mind, or accidental purchases.
Please review our Returns & Exchanges Policy before ordering.
What happens if my item arrives damaged, defective, misprinted, or incorrect?
Contact us within 30 days of delivery and include your order number, a description of the issue, and clear photographs showing the entire item and the problem.
Depending on the circumstances, eligible claims will be resolved through a replacement or refund at no additional shipping cost.
How can I contact Proof of Wear?
Use our Contact page to reach us by email. If your question relates to an existing purchase, please include your order number.